Your satisfaction is guaranteed through our risk-free 30-day money-back return policy as follows:
You have 30 calendar days from the day you receive your order in which to return it if you are not completely satisfied.
- This 30-day money back guarantee covers all non-custom jewelry and gifts purchased from Sweet Bling®.
- No returns are offered on items designated as final sale, special orders, custom or engraved items.
- Refunds will ONLY be issued if the items returned are received undamaged, unworn and in their original condition and packaging. If a return is received with visible signs of wear, or damage - the item will be shipped back to you and you will not be issued a refund.
- Your refund will be for the total purchase price of all returned items (less any shipping costs).
- Refunds are processed within 2-3 business days of receipt of your return.
- Should you have any further questions about our return policy or require clarification, please feel free to contact customer service:
Email us at firstname.lastname@example.org
HOW TO MAKE A RETURN
Should you wish to return or exchange an item, please email us at email@example.com. Please provide your Name, Address, Invoice Number and Reason for Exchange. You will be provided a Return Authorization (RA) number which must be clearly written on package when it is returned. You will responsible for return shipping and associated insurance on the package.
Upon receipt and inspection of the returned item(s), we will exchange, repair or refund as directed. If an additional amount is owed, we will contact you to arrange payment. If item(s) returned are deemed not to be in its original condition or altered in any way, we will send back to you and the sale will be final.
Ship Your Return
Ship your return back to us using a traceable, insured method, e.g. UPS, FedEx, United States Postal Service (Express Mail or Priority Post with tracking), so we have record of receipt of your return.
Ship your return to:
13048 VIa Latina
Del Mar, CA 92014
You should use a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.