Your satisfaction is guaranteed through our risk-free 30-day money-back return policy as follows:
- You have 30 calendar days from the day you receive your order in which to return it if you are not completely satisfied.
- This 30-day money back guarantee covers all non-custom jewelry and gifts purchased from Sweet Bling®.
- Custom orders (those not offered on the Sweet Bling® website) cannot be returned.
- Refunds will ONLY be issued if the items returned are received undamaged, unworn and in their original condition and packaging. If a return is received with visible signs of wear, or damage - the item will be shipped back to you and you will not be issued a refund.
- Your refund will be for the total purchase price of all returned items (less any shipping costs).
- Refunds are processed within 2-3 business days of receipt of your return.
- Should you have any further questions about our return policy or require clarification, please feel free to contact customer service:
Email us at firstname.lastname@example.org
How to Make a Return
Complete Your Return/Exchange Form: Every order has a packing slip enclosed. On the bottom of your packing slip is a Return/Exchange form. Please complete this form and enclose it with your return.
Pack Your Return: Pack your return (and its original packaging) either in the same cardboard shipping box or in another box and enclose your completed Return/Exchange form.
Ship Your Return: Ship your return back to us using a traceable, insured method, e.g. UPS, FedEx, United States Postal Service (Express Mail or Priority Post with tracking), so we have record of receipt of your return.
Ship your return to:
13048 VIa Latina
Del Mar, CA 92014
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.